Scott Herzing

Customize To Build Better Furnaces

Custom furnace design isn’t just about performance upgrades — it’s about process reliability. Vacuum furnaces built for general use, however, often fall short in high-precision industries. This Technical Tuesday installment comes to us from Scott Herzing, vice president of Engineering at Paulo. Explore how purposeful furnace design, smarter controls, and targeted customization can transform vacuum heat treatment.

This informative piece was first released in Heat Treat Today’s November 2025 Annual Vacuum Heat Treating print edition.


The reliability and consistency of vacuum heat treatment processes depend heavily on furnace design and performance. Standard furnace configurations typically serve general heat treating applications adequately. However, for industries with extremely demanding requirements, such as aerospace, automotive, and power generation, small variations in furnace design can lead to substantial impacts on part quality, increasing risks and costs. Achieving exceptional process control and repeatability often requires custom furnace modifications tailored specifically to the unique requirements of each process.

Extensive customization of vacuum furnaces can initially seem costly and complex. It takes experience operating and refining vacuum furnaces to know which adjustments deliver the greatest impact. This article taps into the more than fifty years of heat treating wisdom from Paulo with six key factors that drive better furnace performance, enhance reliability, reduce downtime, and create measurable efficiency gains.

Why Customization Matters

Conventional vacuum furnace models offered by manufacturers are generally designed to meet broad market demands. This often results in equipment that effectively balances functionality, affordability, and ease of use for a wide range of applications. However, certain high-precision thermal processing applications, especially those involving aerospace components like single-crystal turbine blades demand much stricter temperature uniformity, controlled quenching rates, and near-perfect repeatability from cycle to cycle.

In these cases, standard configurations can introduce variability that compromises quality. A better path is a case-by-case approach, evaluating specific process risks and targets critical components for modification. Precision upgrades can be integrated where they have the greatest impact, achieving the required level of process control. This makes it possible to achieve near-zero scrap rates, dramatically boost reliability, and achieve repeatability that far exceeds industry norms.

Interior of vacuum furnace

Advanced Pressure and Cooling Control

Repeatable quench dynamics is a game-changer when it comes to part quality. Integrating advanced gas control capabilities that extend beyond basic pressure management can help you improve heat treating results. To do this, you need to precisely control the rate at which gas is introduced into the vessel using proportioning valves, not just the pressure setpoint. For controlled cooling cycles, systems also need to manage the fan start speed, allowing you to tailor the convective heat transfer to the geometry and mass of each part. This level of precision ensures consistent metallurgical results and protects part integrity.

Automation-Ready Resilience

In multi-furnace environments that rely on automation and minimal staffing, power-failure restart behavior cannot be left to chance. Adding dedicated PLC logic for restart allows the system to record the exact state at interruption, verify safe conditions on recovery (atmosphere, temperature, motion, interlocks), and automatically sequence a safe restart when criteria are met. This reduces scrap risk, protects equipment, and stabilizes throughput, especially when only a few operators are covering many furnaces.

Hot Zone Design and Material Selection

A major component directly influencing furnace reliability and overall performance is the hot zone. As the central area where thermal processing occurs, the hot zone repeatedly experiences extreme temperature fluctuations, making its design crucial to operational efficiency and product quality.

Standard vacuum furnaces use thinner insulation layers and lower-cost materials to control initial investment costs. However, advanced hot zones can dramatically outperform these standards by incorporating thicker insulation layers, strategically placed air gaps, and specialized insulation materials, such as high-quality molybdenum, graphite felt, or carbon-fiber-carbon (CFC) boards.

Vacuum furnace hot zone

These advanced materials not only prolong hot zone life but also substantially reduce heat loss, minimizing energy consumption and improving thermal uniformity. The enhanced durability also results in fewer service interruptions, less downtime, and lower long-term maintenance costs, ultimately justifying the higher initial investment. At Paulo, this is how we’re able to reliably run around 29,000 cycles per year in over thirty furnaces at our Cleveland facility.

Additionally, the hot zone’s construction details, including how insulation and heating elements are attached, can significantly affect longevity and reliability. Standard fasteners or attachment mechanisms may perform well in general applications but frequently deteriorate under high-stress thermal cycling. High-performance fasteners specifically engineered for high-temperature stability reduce the risk of premature failure and minimize downtime.

Enhanced Sensor Integration

Furnace reliability and consistency rely heavily on the accuracy, quantity, and strategic placement of sensors within the furnace chamber. Manufacturers’ vacuum furnace designs typically include a limited number of sensors monitoring basic parameters, such as temperature, pressure, and vacuum levels. Increasing the number and distribution of sensors throughout the furnace interior allows for a more detailed and accurate understanding of conditions during processing. By placing multiple sensors at critical points within the hot zone and throughout key furnace components, operators can detect subtle differences in temperature distribution, heat flow, gas pressures, and quench rates that might otherwise go unnoticed. This enhanced sensor density provides the detailed data necessary for real-time process adjustments, early detection of equipment issues, and predictive maintenance interventions, significantly improving process reliability and part consistency.

In addition, the rich data captured by a denser sensor network improves traceability and enables rapid identification of root causes when process deviations occur, ultimately reducing the risk of quality issues and equipment downtime.

Centralizing Your Control System

One often-overlooked factor in achieving highly consistent heat treating results is the adaptability and responsiveness of furnace control systems. Modern furnace control architectures benefit from a centralized SCADA layer with deep PLC integration. By recording every PLC input (thermocouples, switches, interlocks, drives, flows, pressures), the system enables technicians to diagnose issues without walking out to the furnace and manually testing components. With complete signal histories available, furnace issues can often be diagnosed and resolved remotely in minutes, improving first-pass resolution and minimizing production disruption.

Integrated control software should do more than log data; it should actively protect quality:

  • Automated compliance control: Continuously track process parameters, alarm on deviations, and initiate quality quarantines when limits are exceeded to prevent suspect parts from re-entering the supply chain.
  • Element-health monitoring: Monitor heating-element resistance to detect early signs of a heating system issue. If an anomaly is detected, automatically stop the heating process to protect parts and prevent secondary furnace damage.

These safeguards shift intervention upstream and reduce reliance on manual inspection alone.

Extending Auxiliary Equipment Life with VFDs

Variable-frequency drives (VFDs) on pumping systems can substantially extend motor and bearing life by matching speed to process demand and reducing mechanical stress. When control logic conditions are met, slowing pumps lowers load, heat, and vibration, which are key contributors to premature failures.

  • Without VFDs: Bearings on 615 blowers typically require replacement every 1–2 years, and motor failures occur more frequently than acceptable.
  • With VFDs + logic-based speed reduction: Bearing-change intervals extend to 10–20 years, with no motor problems, reflecting a step-change in reliability and lifecycle cost.

This targeted upgrade is a practical, high-ROI improvement that also helps decrease unplanned downtime.

Practical Realities and Final Considerations

Extensive furnace customization offers clear advantages, but it is not always practical for every operation or budget. In many cases, targeted, incremental upgrades — such as refining hot-zone insulation and attachment methods, adding or repositioning select sensors, or phasing in improved control software and deeper data storage/analysis — deliver measurable gains in reliability and process quality without large upfront costs.

Another practical path is to partner with a commercial heat treater that has already engineered and validated these enhancements at an industrial scale. This option can accelerate access to higher levels of precision and repeatability without requiring capital investment, engineering bandwidth, and learning curve of doing it all in-house.

Ultimately, achieving reliable and repeatable heat treatment results involves careful consideration of furnace design and functionality, aligned closely with your process requirements and economic realities. While extensively customized furnaces represent the ideal for particularly demanding applications, understanding the targeted areas where smaller customizations can yield significant improvements empowers heat treaters across the industry.

About The Author:

Scott Herzing
Vice President of Engineering
Paulo

Scott Herzing is vice president of Engineering at Paulo. He leads the company’s metallurgical, project and automation engineering, fabrication, and lean technology groups. With over 27 years at Paulo, Scott applies his passion for leadership, engineering, and problem-solving to help customers achieve advanced heat treating outcomes.

For more information: Contact Scott Herzing at sherzing@paulo.com.

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Paulo

"We want to make sure our customers succeed, and we do that by bringing our unique approach to every job." These are words that describe the mission of Paulo, a company whose areas of expertise reside in heat treating, brazing and metal finishing.

A family business founded in 1943 by Ben and Pauline Rassieur in St. Louis, Missouri, Paulo now employs 400 people and provides almost every form of heat treatment as well as zinc plating and phosphating, black oxide, brazing, and hot isostatic pressing (HIP)—their most recent addition.

(left to right) Scott Russ, William Rassieur, and Scott Herzing

The company’s large metallurgical engineering staff performs testing, process development and improvement, and compiles metallurgical reports. Through the strategic location of their six facilities and the varied processes offered, they are equipped to partner with organizations up and down the supply chain to handle everything from overnight tool and die work to millions of pounds of production work for a variety of industries all with the support of their control systems and built-in contingency planning.

A few of the services they offer are through hardening, carburizing, nitriding/FNC, solution treating/aging, austempering, and HIPing. A few of the equipment capabilities include integral quench, mesh belt, vacuum, tip-ups, and HIP.

An important heat treating capability that helps them to succeed in the company’s mission is the ability to collect data and control furnace conditions in order to deliver consistent repeatable results. Additionally, as the largest privately held heat treater in North America, they can invest to support customer’s growth as they did recently in Monterrey, Mexico, announcing a large expansion that will double the square footage.

Derek Denlinger
Paulo

Paulo has heat treated interesting and memorable parts, from those used in space and on airplanes to those that supported PPE during the pandemic. Two that had big impacts on the company’s trajectory was the brazing of 106mm artillery shells and fuel pump housings.

"Datagineering" is a word the company created to explain the blending of the best in automation, data, and human expertise. As they look to the future, their continued implementation of the company-coined verb will aid in supporting customers, continuing overall improvement, and developing technically to push boundaries and deliver the best results.

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HIP Capabilities Expand at Heat Treating Facility

A company that specializes in the design, manufacture, installation, and support of high-pressure solutions recently supplied a Hot Isostatic Press (HIP) to a leading heat treating equipment manufacturer.

Scott Herzing, Paulo Vice President Engineering

Paulo will add hot isostatic pressing to its thermal processing services with the HIP acquisition from Quintus Technologies, which is headquartered in Västerås, Sweden. The press, model QIH 122 M URC®, is equipped with Quintus’ proprietary uniform rapid cooling (URC), a feature that improves material properties in additive manufacturing and investment casting.

“We see the market for HIP expanding, with a large part attributed to additive manufacturing,” said Scott Herzing, Paulo Vice President Engineering. “We have the leading material knowledge and process expertise to help our customers in this area. The ability to combine HIP and heat treatment will allow us to offer one-stop-shop thermal processing solutions, with faster turnaround times.”

The HIP, which operates at a maximum temperature of 2,552°F (1,400°C) and a maximum pressure of 30,000 psi (2,070 bar), will be installed in Paulo’s recently expanded Cleveland Division in Willoughby, Ohio, which provides brazing and vacuum heat treatment services.

Jan Söderström, CEO of Quintus Technologies

Paulo and Quintus Technologies have also entered into a marketing agreement where the two companies will partner in educating the industry on the use of the HPHT process.

“Paulo was very intrigued by our ability to offer a complete partnership: the system itself, the Quintus Care program including application support, and the marketing agreement,” said Jan Söderström, CEO of Quintus Technologies. “With this partnership, they see the possibility to enter the market in the best possible way.”

“Working with a market-leading company like Quintus is a good fit for Paulo,” says Herzing. “This partnership will allow us to continue to do what we have always done, help our customers succeed.”

 

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A Baker’s Dozen Quick Heat Treat News Items to Keep You Current

A Baker’s Dozen Quick Heat Treat News Items to Keep You Current

Heat Treat Today offers News Chatter, a feature highlighting representative moves, transactions, and kudos from around the industry.

Personnel and Company Chatter

  • John Hubbard, P.E., has been awarded the 2018 Distinguished Alumni of the year award from Cleveland State University’s Washkewicz College of Engineering, which has provided a tradition of high-quality undergraduate and graduate education in engineering and engineering technology. Hubbard recently joined Calvert Street to form Thermal Process Holdings to create a new North American heat treating group.
  • Paulo is pleased to announce the promotion of two employees to new roles in the company. Scott Herzing, a 20-year company veteran who most recently was Manager of Project Engineering, will take over as Vice President of Engineering. And Jessica Sickmeier, who had been Director of Human Resources Development, has been promoted to Vice President of Human Resources.
  • Contour Hardening, based in Indianapolis, Indiana, is proud to announce the appointment of Ben Crawford as its new CEO and President. The appointment, which became official on July 30, 2018, follows the recent passing of Contour Hardening’s founder, CEO and President, John Storm.
  • The National Tooling and Machining Association, based in Cleveland, Ohio, has announced the appointment of Dean Bartles, PhD, as their new president, succeeding Dave Tilstone, who is retiring after serving as president since 2010. Bartles brings almost four decades of experience in the manufacturing sector, most recently as the director of the John Olson Advanced Manufacturing Center at the University of New Hampshire (Durham, NH). Previously, Bartles served as a president of the Society of Manufacturing Engineers, president of the North American Manufacturing Research Institute, founding executive director of the Digital Manufacturing & Design Innovation Institute, and founding chairman of the Smart Manufacturing Leadership Coalition.
  • Kristopher R. Westbrooks was recently named as executive vice president and chief financial officer to succeed current CFO Christopher J. Holding at TimkenSteel Corp., based in Canton, Ohio. Westbrooks joined the company in this new role on September 24, 2018.
  • Jim Feltner, vice president of sales and marketing with FPM Heat Treating, in Elk Grove Village, Illinois, was recently honored with an Entrepreneurial Excellence Award from the Daily Herald Business Ledger, nominated by Tom Merrick.

Equipment Chatter

  • A Warrington, PA, furnace manufacturer recently delivered a large dual chamber unit to a metal stamping manufacturer in the Midwest. Lucifer Furnaces built Model HL82-P24, a hardening furnace over tempering oven, as a space-saving combination for multipurpose heat treating. The upper hardening chamber heats to 2300°F with 6.5” multilayer insulation throughout the chamber.
  • A vacuum furnace heat exchanger cleaning process has been developed by Souderton, PA, company Solar Atmospheres, involving a 12-hour soak submerged in a suitable tub using a water base cleaning agent. Recirculated forced water jets wash out the accumulated dirt from deep inside the heat exchanger. It is then pressure washed and blown dry with nitrogen gas. The heat exchanger is cleaned to an as new condition and then returned to the user.
  • A global manufacturer recently purchased a second vacuum furnace from SECO/VACUUM, a SECO/WARWICK company, for its US-based manufacturing operations. This second furnace, a vacuum temper furnace for tempering and stress relieving metal parts, is part of the company’s new US-based manufacturing expansion and becomes a centerpiece in a new processing line for the company.
  • An electrically heated annealing furnace was recently shipped to a firearms manufacturer to be used for annealing an assortment of brass and bronze firearm caps. Wisconsin Oven Corporation provided this conveyor furnace with a maximum temperature rating of 1,400° F (760° C) and a normal operating temperature of 572° to 1,202° F (300° to 650° C).

 

Kudos Chatter

  • On 24 September, at the Grand Gala of the Business Leader 2018, SECO/WARWICK was awarded for the second time the statuette in recognition of the company’s strong market position. Katarzyna Sawka, Marketing Director of SECO/WARWICK Group, collected the award on behalf of the Company. “Business Leader” is the award that recognizes the best companies in Western Poland who conduct their business in a transparent and honest manner and their success is a regional trademark.
  • Pelican Wire was named Manufacturer of the Year in the Small Business category at the 2018 Manufacturers Association of Florida “MAF Exchange” conference and awards banquet. Selected from over fifty nominees spanning numerous industries and cities throughout the State of Florida, Pelican Wire also received this award in 2014.
  • Ohio Star Forge, a steel firm with heat treating, cold roll forming, and CNC machining capabilities, recently held a ribbon cutting for its expansion and celebrated its 30th anniversary at the company’s location in Youngstown, Ohio. Ohio Star Forge was originally a joint venture of Copperweld Steel and Japanese company Daido Steel.

 

Heat Treat Today is pleased to join in the announcements of growth and achievement throughout the industry by highlighting them here on our News Chatter page. Please send any information you feel may be of interest to manufacturers with in-house heat treat departments especially in the aerospace, automotive, medical, and energy sectors to the editor at editor@heattreattoday.com.

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