PUBLISHER’S PAGE

Are We Missing the Next 10-Year Downturn?

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the July 2026 Annual Super Brands Issue print edition considers whether the heat treat industry’s roughly 10-year downturn cycle will repeat in 2028-2030, weighing low energy prices against the risk of a financial-instability-driven correction.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


Since the early 1990s, the thermal processing and heat treating industry has experienced a significant recession or slowing about every 10 years. The last great downturn happened 2008–2010. When 2018–2020 rolled around, everyone was optimistic that we had skirted the 10-year cycle. Then COVID hit, and there was a drastic and immediate downturn. It was dramatic; however, it was not typical nor caused by the usual mysterious economic causes. In fact, had COVID not hit, it seems likely we would have missed the 10-year cyclical slowdown.

Now we’re approaching 2028–2030 — hard to believe! The question is whether we will skirt the next 10-year bust.

Why We Might Miss It: Energy Prices

Economies are largely unpredictable. That’s primarily because economies are largely incomprehensible. They’re simply too big and too complex to be understood, much less predicted. Those believing that economies need to be managed and planned will find renewed vigor for their command and control theories with the advent of artificial intelligence (AI). They’ll claim that AI can make sense of the millions upon millions of individual decisions that are made each second, and because AI can understand and make sense of it, mankind will once again be able to control and plan even the most complex economies. They will try — I predict failure.

That being said, it is possible that we will miss the next 10-year cycle because there have been some major shifts in the economy over the past several years. The primary shift has to do with energy prices. Manufacturing follows low energy prices. That’s the simple principle. Unless our policymakers mess it up, it is very likely that energy prices will continue to be relatively low compared to other industrialized economies. For that reason alone, I fully anticipate that these United States will see continued economic growth for the next 10–20 years.

Why We Might NOT Miss It: Financial Instability

On the other hand (because economists always have two, if not three, hands!), there is a very foundational reason why we may not escape a 2028–2030 downturn and that is financial instability.

For those familiar with the simplicity and beauty of the Austrian Business Cycle Theory (ABCT), easy money (i.e., an increase in the supply of money) leads to recession. What artificially goes up must come crashing down. Without going into the depths of the theory, suffice it to say that when the economy is artificially stimulated by inflation (i.e., an increase in the money supply, also known as “easy money” or “quantitative easing” or “lower interest rates”), the economy will experience an artificial high. Then, once some time passes, the readjustment (“correction,” “recession,” “downturn,” etc.) will inevitably take place.

ABCT has pretty much always been proven right. Some will dispute that, but by and large, it is dead on.

In our current situation, it is almost certain that all the quantitative easing that took place during the COVID years due to fear of a major, worldwide economic crash will one day come back to bite us. We’ve not yet seen a major correction or readjustment since the COVID years of inflation, and I don’t see any chance that we won’t “pay the price” for our profligate monetary policy and experience a pretty significant downturn in the next 5–8 years.

Then again (or “on the third hand”), no one ever knows for sure until it happens. Economies are too big, too complicated, and too mysterious to predict. Whatever happens, let’s remain calm and continue to diligently apply ourselves to making others’ lives better.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

Are We Missing the Next 10-Year Downturn? Read More »

AI & Property Rights

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the June 2026 Sixth Annual Buyers Guide Issue print edition examines the property-rights tensions AI raises for publishers.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


In early May of this year, leaders from the North American magazine publishing industry met in Chicago for a day and a half of industry talk and “saw sharpening.” Publishers of notable magazines like Fast Company, Inc., and Farm Journal attended as did Heat Treat Today. Two main topics dominated the event: events and artificial intelligence (AI). Conspicuously absent from the discussion was any emphasis on digital publishing (see last month’s Publisher’s Page for more on the contraction of digital media growth).

The conversations about AI were interesting but non-conclusive. In a nutshell, no one, not even the publishing “experts”, had any idea where AI was headed and what impact it would have on the publishing industry. Doomsday and utopian speculations abounded side-by-side. Either could be right; no one knows.

Private Property and Permission to Use

There are real and unique issues with AI and the publishing industry. Imagine what would happen to your business if every time you produced a product, an unrelated third party would access all the details of your products and make them publicly known to whoever wants to know without getting approval from you. And, of course, you would get no compensation for all the information accessed and disseminated by this third party. All your engineering drawings, vendor lists and purchasing specs, your proprietary designs, and perspectives would all be laid bare for unfettered, uncompensated use by an unrelated third party. I’m guessing you would scream “foul” and would do what you could to protect your property from unauthorized use.

Fortunately, for many of you, your product details are not splashed openly in excruciating detail on your website. For publishers, however, websites are one of our main distribution channels (albeit secondary to our print editions). For publishers, editorial content is our product, and by and large, it is available for public consumption, but not to help others make money without prior permission.

The issue seems to be one of private property and the use of that property without prior permission. When a magazine publishes an article, it is the property of the magazine and cannot be legally reproduced in part or in its entirety without prior written approval from the publishing company. As it currently stands, those wishing to access the content can have free access to it (unless it’s behind a paywall or registration wall), but they must come to the publisher’s website, which is of financial benefit to the publisher. If the public can get access to the publisher’s content without coming to their website, the publisher loses the financial benefit of traffic to their website. This is a real and tangible financial loss and is the result of someone accessing the content without due compensation to the publisher.

It is a unique situation that publishers are facing…thankfully for you! AI companies might object by saying that they give attribution to the sources of their findings and are therefore allowed to use the content. Citations help, but providing a footnote to the source of an AI answer is similar to a pawn shop listing the location of where they stole an item — it’s still the use of private property without permission.

It’s safe to say that legal action is inevitable. I fully anticipate that the publishing industry will do something to protect its product and its private property. Some will say that it is futile, like King Cnut the Great trying to hold back the tide. Could be, but it will be interesting to watch and see what effect AI will have on the publishing industry. As we’re watching that play out, Heat Treat Today will continue to do what we do — make people happier and help them make better decisions by keeping them well informed.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

AI & Property Rights Read More »

The Contraction Begins — The End of Digital Media Growth

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the May 2026 Sustainable Heat Treat Technologies print edition challenges the assumption that digital-only communication is the future, citing Heat Treat Today’s own subscription data and industry research to argue that print and tactile media are making a meaningful comeback.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


46% of Gen Z say that they are taking steps to limit their screen time according to an extremely interesting article by Rocco Nugent in a recent print edition of The Epoch Times national weekly newspaper. In the same article, Nugent states that somewhere between 180,000 and 750,000 U.S. households are now living off the grid to some degree. Digital minimalism is officially “a thing.”

As you can imagine, the way Heat Treat Today’s audience consumes information is of immense interest to us. And, as you may not imagine, this curtailing and even abandonment of digital media is no surprise to our team. For many of you reading this column by holding a hardcopy in your hand, you also might not be surprised. But for those of you who are fighting with your upper management about whether to go all digital or do the more moderate approach of combining digital and “old-fashioned” tactile forms of communication, here are some facts that should help the cause.

70% of all subscriptions received by Heat Treat Today — and other trade journal publishers based on informal research — are for hardcopy print magazines. This is true across all age categories. We offer subscriptions to digital editions of the magazine and industry e-newsletters. Seven out of ten of these subscriptions include a request to receive the hardcopy magazine. They typically ask for at least one other digital subscription, but a full 70% request a hardcopy magazine. This is counter intuitive in what many wrongly believe is a digital-only age.

According to a study published by The Harris Poll in partnership with Quad, there has been a marked move back to tactile marketing efforts like hardcopy mailers, postcards, letters, and magazines because of the substantially better results (Quad 2025). They dub this effect “return of touch” — as opposed to return on investment (ROI). Most digital marketing campaigns brag about their ROI, but this study asserts that return of touch is now winning the day. People, including those Gen Zers mentioned above, are hungering for something more tangible, something they can touch and hold. Apparently, when you spend your entire day in front of a screen, it’s enjoyable to get away and grab something physical.

Heat Treat Today digital magazine subscriptions peaked at roughly 25% of our circulation 10 years ago; since then, it has steadily declined. Today, it is at or below 20%. That is to say, if you look at only magazine subscriptions, 20% or below are asking for digital-only subscriptions. In fact, we know that of the people who request digital editions, the number who look at their digital edition is not substantial. After decades of interacting with trade publishers and magazines, I can state that this is true across nearly all industrial trade magazine brands, not just Heat Treat Today.

All of this leads us to a simple conclusion: those who believe that we are in a digital age and that digital-only communication and marketing practices are the future, are mistaken. A small percentage of the companies we do business with have digital marketing firms. By default, these marketing companies, as their names indicate, have focused on digital marketing because they believed it was the future… back in the early 2000s. Unsurprisingly, these digital marketing companies would badmouth hard copy magazines and mailers, but that’s because their whole company existence is predicated on digital marketing assets. They were biased from the start.

Heat Treat Today has a horse in both races, so we are somewhat agnostic about whether a company goes all digital or maintains a more balanced approach. We just hate to see companies hurt themselves by believing that digital-only is the way to go when it is demonstrably not. You need to have digital. We are not in favor of throwing the baby out with the bath water, but a digital-only world is one where you will be missing up to 70–80% of your target audience.

References

Nugent, Rocco. 2026. “Silent Revolution.” The Epoch Times. March 11–17, 2026. p. A15.

Quad. 2025. “Return of Touch: Consumer Engagement Has an Omnichannel Revival.” May 13, 2025. https://www.quad.com/resources/research-and-tools/return-of-touch-consumer-engagement-has-an-omnichannel-revival.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

The Contraction Begins — The End of Digital Media Growth Read More »

3 Hallmarks of a Successful Business

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the April 2026 Annual Induction Heating & Melting print edition highlights three hallmarks common to thriving companies — prioritizing people over technology, people over profit, and a relentless commitment to continuous improvement — drawing on a visit to Induction Tooling in North Royalton, Ohio, as a real-world example of these principles in action.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


Michele Schaller, one of Heat Treat Today’s excellent editors (we have three excellent editors), and I recently visited Induction Tooling in North Royalton, Ohio, near Cleveland, to talk with Bill and Sherry Stuehr regarding their company’s 50th anniversary. I make it a point never to promote one company over and above other companies in this column because 1) our mission is to get good information to our readers as objectively as possible without showing preference to any one company, and 2) it would be bad business.

Meeting with the Stuehrs, however, did allow me to meditate a bit on what makes a company a good company…of which there are many in this industry. If a company is successful, the following will undoubtedly be true about that company.

1. People Over Technology

It is almost certain that the most successful companies prioritize people, both clients and employees, ahead of their technology or product offering. This may sound like heresy to some, but I’m convinced that it is true — as counterintuitive as it may appear. Ultimate business success is dependent on finding and keeping the right people employed and finding and keeping clients.

Finding and keeping competent employees is one of the most difficult business challenges in today’s world. Manual labor is not seen as something desirable. In fact, as Bill Stuehr said during our recent visit with him, “Industrial Arts” is not a thing at institutions of higher learning anymore. When Bill said those words, “Industrial Arts,” it was the first time our 30-something-year-old editor, Michele, had ever heard the words. This is telling. Kids just aren’t being educated or encouraged to go into industrial vocations. That makes finding and keeping them all the more important.

And while having a technology, product, or service that meets the client’s needs is critical to success, it is not the most important thing. Having an organization that remembers that “clients are people too” and treats them with respect and dignity is even more important in the success of a company.

Induction Tooling lives out this trait quite well, and it is Heat Treat Today’s desire to do the same. I frequently remind our team that while we are an industrial trade publication, we are first and foremost helping people and hopefully making them happy as our “Why Statement” asserts: We believe people are happier and make better decisions when they are well informed.

The bottom line is successful companies understand that they can have the best technology, product, or service in the world, but if they are not prioritizing their people — employees, vendors, and clients — they will ultimately fail.

2. People Over Money

As with technology, money (i.e. profits) should not be sitting in the driver’s seat either. Profits are important. Profits are good (more about this in my Publisher’s Page from the Aerospace Heat Treating, March 2025 edition). But truly successful companies will regularly sacrifice profits to please their employees and/or clients. A previous employer of mine became a “spreadsheet” company as opposed to a “people” company and has suffered because of it. Companies who are willing to sacrifice profits to keep their clients or their employees happy have a vastly better chance of being a successful company.

3. Better & Better

The final characteristic that seems to be common among successful companies is the desire to advance and never be content. Lethargy and complacency are the enemies of success. You are either growing or dying; there is no neutral. Treating clients better, providing a better service, doing things more efficiently, thinking of new ways to be helpful, spending less and less on necessary expenses, finding ways to be easier to work with or for — all of these are ways that successful companies strive to be better. Companies who become complacent will ultimately fail.

Some people are naturally change-averse. That’s difficult. In business, the one constant is change and successful companies find a way to encourage and embrace continual change, continual improvement.

Embrace and Influence for Good

If you are looking to make your company successful, if you are in a position to influence the direction and culture of your company, I recommend that you encourage your company to embrace these pillars of success. There are many companies in the North American thermal processing industry that do and are successful including the good folks over at Induction Tooling.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

3 Hallmarks of a Successful Business Read More »

Heat Treat Audio

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the March 2026 Annual Aerospace Heat Treating print edition highlights the growing presence of heat treat-focused podcasts in North American market, spotlighting both The Heat Treat Podcast with Carlos Torres and Heat Treat Radio, including the transition to a new host, Heather Falcone and the continued evolution of digital content in the industry.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


It’s amazing to me that there are at least two professionally done heat treat podcasts in the North American heat treat marketplace. There are actually more than two podcasts, but the two I’m speaking of are ongoing and very targeted toward the North American heat treat industry. Check the end of this column for a link to some of the other podcasts I won’t be discussing at length here.

The Heat Treat Podcast with Carlos Torres

Let’s start with the podcast that it not part of Heat Treat TodayThe Heat Treat Podcast with our friend Carlos Torres. Carlos is the CEO of TORSA Group Mattsa and a director at Mattsa Furnace Co. in San Luis Potosi, Mexico. Carlos’ video podcast is housed on YouTube (www.youtube.com/@theheattreatpodcast) and has roughly 70 episodes. Carlos cooperates with Super Systems Inc. (SSI) in Mexico, so it is no surprise that Episode #1 from 2021 featured SSI president and all-around great guy, Jim Oakes. Carlos is a very engaging podcast host and has interviewed the likes of Tracy Dougherty, AFC-Holcroft; John Hubbard, former CEO, Bodycote; Chip Keough of the Atmosphere Group; Chad Wright from Wirco; and many other industry notables including Joe Powell, Ben Rassieur, Karen Stanton, Jason Orosz, Jim and Andy Orr, Andrew Bassett, and Trevor Jones.

When Carlos first started his podcast, I joked with him that there was no way he could keep up the pace of turning out good quality heat treat interviews. That was at least four years ago — I was wrong. Carlos continues to do a great job interviewing and posting helpful, timely heat treat content.

Heat Treat Today

The podcast that is a part of Heat Treat Today is Heat Treat Radio. By the time this column is published in March of 2026, Heat Treat Radio will have deployed over 131 episodes since 2016. Initially, the podcasts were strictly audio, but since January 2023, episodes have been video, audio, and transcribed. The list of industry notables is too long, but suffice it to say, it is impressive.

Heat Treat Radio’s new host, Heather Falcone

The BIG news regarding this podcast is that starting last month (February 2026), Heat Treat Radio has a new host, Heather Falcone, former CEO of Thermal-Vac Technology and currently the CEO of Falcone Consulting. Since 2016, I’ve had the pleasure (and responsibility) of hosting the Heat Treat Radio. Heat Treat Today‘s managing editor, Bethany Leone, has been hugely instrumental in the scheduling and production of episodes for the past four years. Both Bethany and I have handed over the reins to Heather, and we are very excited about how the podcast will morph and grow under Heather’s leadership.

By the way, Heather, in her previous life, was interviewed by both The Heat Treat Podcast (Carlos Torres) and Heat Treat Radio. She is, by every measure, an industry legend in her own right.

The nice thing about having Heather take the lead is her ability to “talk turkey” with other industry experts…something I was not able to do being a lowly “publishing guy,” and her creativity and technical savvy when it comes to digital products like audio and video productions. We’re very excited to have Heather on the Heat Treat Today team.

If you have a topic you’d like to see covered on a future episode, or if you know of someone that you think Heather should interview, please reach out directly to Heather at heather@heattreattoday.com.

Whether it’s The Heat Treat Podcast or Heat Treat Radio, I hope you find some of the heat treat audio (and video) helpful.

As promised, here’s a link to some other podcasts. Heat Treat Today provides this link on the Heat Treat Radio landing page: https://www.heattreattoday.com/media/heat-treat-radio-lp/other-industry-podcasts/.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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In-Person Heat Treat Events for 2026

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the February 2026 Annual Air & Atmosphere Heat Treating print edition celebrates the return of in-person industry events following the disruptions of COVID-19, and previews the lineup of events that Heat Treat Today will be involved in throughout 2026 and beyond, such as THERMPROCESS 2027 in Germany and Furnaces North America (FNA) in Indianapolis.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


We are five years out from COVID-19 and life is returning to normal, including in-person events. In 2026, Heat Treat Today is starting an Events Division spearheaded by Heat Treat Today veteran, Karen Gantzer. Here’s a preview of the in-person events that Heat Treat Today will be working on in 2026. These events may be important and of interest to you.

Helium Leak Detection Seminars

We are holding four seminars in 2026, one each quarter. If you hurry, you might be able to register for the Helium Leak Detection Seminar scheduled for March 25 in Charlotte, North Carolina. You can register up to the day, including walk-ins. The remaining three seminars are scheduled for June 10 in the Philadelphia area, August 12 near Long Beach, California, and October 15 in Indianapolis, the day after Furnaces North America 2026 concludes. Pricing is very reasonable; standard pricing is $795 for the day, but early-bird registrations are available at $695.

Dave Deiwert, Heat Treat Today’s new favorite vacuum leak detection guy, will be instructing. These should be super-helpful, super-practical seminars. If you have vacuum furnaces, send someone. More information and registration can be found at www.heattreattoday.com/leakdetectionseminar.

THERMPROCESS 2027

This event is not until 2027, but exhibitors should sign up now because the exhibitor registration deadline is May 31, 2026. Heat Treat Today is both sponsoring and helping to create a North American Pavilion at THERMPROCESS. Find out more by reading last month’s Publisher’s Page or by going to www.heattreattoday.com/pavilion.

Heat Treat Boot Camp

Scheduled for September 14–16 in Cleveland, Ohio, Heat Treat Today’s 5th annual Heat Treat Boot Camp is becoming one of the industry’s leading educational events. With a day and a half of classroom instruction sprinkled with some excellent and entertaining networking opportunities, as well as a small (10–12 vendor) tabletop exhibit, Heat Treat Boot Camp has been growing in popularity since its inception in 2022. Last year (2025) saw over 60 attendees. This event has some technical content but is more geared for non-technical individuals who want to understand the marketplace better. Discussions include markets, materials, products, processes, and players. Register early to make sure you or your team get a seat at the 2026 event. Learn more at www.heattreatbootcamp.com.

Furnaces North America 2026

I, alongside the team at Industrial Heating (now out of business), started Furnaces North America (FNA) in 1995 in Cleveland, Ohio. We sold the event to the Metal Treating Institute (MTI) in 1998 after the Las Vegas show. MTI, under the leadership of Tom Morrison, has done a great job growing the show to be one of the top two heat treating events in North America. Heat Treat Today is the exclusive media partner. FNA is in Indianapolis this year, October 12–14. FNA will be the largest and most important technical and commercial trade show of the year in North America. If you’re not planning on being there, please reconsider. More at www.furnacesnorthamerica.com.

Others — And Your Suggestions

There is one other vacuum furnace-related event that we are hoping to do later in the year. More details are forthcoming.

And finally, we’d like to hear your thoughts on what events might be worth doing. Please send your ideas — crazy or sane — to me.

Contact Doug Glenn at doug@heattreattoday.com.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

In-Person Heat Treat Events for 2026 Read More »

Plan NOW for THERMPROCESS 2027

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter from the January 2026 Annual Technologies To Watch print edition emphasizes the importance of planning ahead and securing a spot at THERMPROCESS 2027 in Düsseldorf, Germany, before the May 2026 application deadline.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


Heat Treat Today is coordinating and hosting Heat Treat Today’s North American Pavilion at THERMPROCESS 2027, scheduled for June 21–25, 2027 in Düsseldorf, Germany. You may have noticed on the cover of this month’s hard copy print magazine a thin banner at the very top referencing the Pavilion. You can find out more by going to www.heattreattoday.com/pavilion.

THERMPROCESS is the largest and most important heat treating and thermal processing event in the Western hemisphere. It happens only once every four years and draws exhibitors and attendees from around the globe. Both ASM Heat Treat and MTI’s Furnaces North America (FNA), the largest two heat treating and thermal processing events in North America, pale in size compared to THERMPROCESS. Granted, there are very few technical presentations at THERMPROCESS compared to ASM Heat Treat and FNA, but the number of exhibitors and attendees is easily double or triple (maybe more) what you will see at either of these North American events.

During my 20-year tenure at Industrial Heating (now out of business), I attended EVERY THERMPROCESS event starting in 1999 except for perhaps one. Attending was never disappointing.

Why Apply NOW for a Booth

Unlike here in North America, you cannot register the week before the show and expect to be accepted. In Germany, the one country in the world that really knows how to do trade shows, the exhibit application processes closes one full year in advance of the show. In the case of THERMPROCESS, exhibit applications are due no later than May 31st of this year (2026). Once you attend the show and see the extent of what is done, you will understand why it is necessary to have applications in so early.

Why Exhibit in Heat Treat Today’s North American Pavilion

Of course, you do not need to exhibit in Heat Treat Today’s North American Pavilion. You are more than welcome to apply for your own company booth outside the Pavilion. To do so, simply go to www.thermprocess-online.com and follow the instructions. But being a part of the North American Pavilion will save you time, money, and stress. As you can see from the conceptual sketch of the Pavilion on this page, being in the Pavilion gives you access to a common lounge area, private meeting rooms, complimentary refreshments, and a host/hostess and/or interpreter. All of these things would cost extra if you go in on your own. One caveat for any company that has exhibited in the 2023 or 2019 THERMPROCESS events: apply directly with THERMPROCESS’ North American representatives in Chicago, Messe Dusseldorf North America, specifically Ryan Klemm (rklemm@mdna.com).

Register Your Interest NOW

As of this writing (mid-December), the booth package pricing for the Pavilion had not yet been established. However, by the time you read this, those prices will most likely be established. Please go to www.heattreattoday.com/pavilion to learn more register your interest in exhibiting (or just attending) THERMPROCESS 2027. Please call or email me directly with any questions: 724-923-8089 | doug@heattreattoday.com.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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Don’t Despise the Day of Small Businesses

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter is from the December 2025 Annual Medical & Energy Heat Treat print edition.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


I believe the accurate saying is, “Don’t despise the day of small beginnings,” but I would like to modify it a bit and talk business.

The Origin of That Saying

First off, the origin of that saying is from a rather obscure Bible verse in the book of Zechariah 4, verse 10, which says, “For who has despised the day of small things? But these seven will be glad when they see the plumb line in the hand of Zerubbabel — these are the eyes of the LORD which range to and fro throughout the earth” (NASB 1995). This verse and another like it in Luke 16, verse 10, which says, “He who is faithful in a very little thing is faithful also in much; and he who is unrighteous in a very little thing is unrighteous also in much,” remind me of the importance of small beginnings.

Sharpening the Saw

In his famous book, 7 Habits of Highly Effective People, Stephen R. Covey lists “sharpening your saw” as one of the seven habits. To put it simply, this means taking regular time to rest from the day-to-day grind and make sure your systems, tools, and being are sharp and ready to perform.

To sharpen my publishing skills, I recently spent two days with a publishing industry colleague and consultant to talk about Heat Treat Today and how I, as the publisher, could be a better leader. It was a very refreshing and enjoyable time that will hopefully bear fruit in the future in the form of better content for our readers and better services for our advertisers.

Did you know…?

I learned a lot during those two days, but there were several statistics that my publisher friend mentioned which captured my attention. Did you know:

  • Roughly 90% of all businesses in the United States have fewer than 20 employees.
  • Roughly 75% of all businesses in the United States have fewer than 10 employees.

Talk about small things! I was quite surprised by these numbers. And if you go to the source (Small Business & Entrepreneurship Council 2025), you’ll see that these percentages jump even higher if you include non-employer businesses, meaning companies with only ONE person:

  • Only 9% of small businesses in the United States have revenues exceeding $1 million (Entrepreneurs HQ 2025).
  • Only about 2% of all the individuals that start a business, the founders, even make it to the point where their revenues exceed $10 million (Vetter 2019).

Start Small

If you’re one of those individuals who has entertained the idea of starting your own company but have not yet pulled the trigger, let me encourage you to get started. The publication you are reading was started in the evening hours during the fall/winter of 2015 and launched publicly in the beginning of June 2016. To say the least, it was a SMALL business. I remember being so excited when I brought the mail home and showed my wife that my good friends at Dry Coolers (and others) had sent me a $500 check for an ad that they had placed on our newly launched website. It was a thrill and very satisfying.

Get out there and start. Don’t despise the day of small beginnings. Start small and work hard.

References

Covey, Stephen R. 1989. The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. New York: Free Press.

Entrepreneurs HQ. 2025. “Small Business Statistics.” October 22, 2025. https://entrepreneurshq.com/smallbusiness-statistics/.

Lockman Foundation. 1995. New American Standard Bible: 1995 Update. La Habra, CA: The Lockman Foundation.

Small Business & Entrepreneurship Council. 2025. “Facts & Data on Small Business and Entrepreneurship.” https://www.sbecouncil.org/about-us/facts-and-data/.

Vetter, Moira. 2019. “3 Resolutions on the Way to $10 Million in Revenue.” Forbes, December 31. https://www.forbes.com/sites/moiravetter/2020/12/31/3-resolutions-on-the-way-to-10-million-in-revenue/.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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Heat Treat Boot Camp — Record Attendance

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter is from the November 2025 Annual Vacuum Heat Treating print edition.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


Heat Treat Boot Camp has become a popular gathering place for individuals who are either new to the North American heat treat/thermal processing market or who have been around a good while but would like to learn more. This year, on September 15–17 in Pittsburgh, Pennsylvania, the industry gathered over 60 learners at the 4th annual Heat Treat Boot Camp. By all practical measures, it was an extremely successful event.

Attendance

2025 Heat Treat Boot Camp attendees

The magic number, 63, was more than any previous year by 50% and double the number that we had last year. Of those 60-some, we had roughly:

  • 11 captive heat treaters (18%)
  • 7 commercial heat treaters (12%)
  • 1 investment company (<1%)
  • 44 suppliers (70%)

The number of years that these attendees had been in the industry varied from as little as several weeks or months to over 30 years. The mix was ideal, allowing the newbies to learn from the industry veterans and for industry veterans to be energized by the enthusiasm and energy of the newbies.

It was also good to have multiple companies sending people for the 2nd or 3rd year in a row. Obviously, they like what their employees are learning.

Speakers

As with the previous three events, Thomas Wingens of Wingens Consulting and I were the only two speakers. Between the two of us, we have well over 50 years of industry experience. Thomas covered the technical side of the conversations dealing with both the materials and processes of heat treat, while I covered the markets, products, and players. Thomas also discussed emerging technologies, and I concluded with a short session on resources to help keep current.

Activities

We kicked off the event on Monday evening, September 15, with a reception on the scenic outdoor patio of the Drury Plaza Hotel in downtown Pittsburgh. The hotel had purchased and renovated this historic building, the former location of the Pittsburgh Federal Reserve. In fact, all of the training sessions took place in The Main Vault. It was a “safe place.”

Tuesday was a full day in the classroom. It was grueling, but attendees were rewarded with a school bus ride to the historic Duquesne Incline where we were elevated to the top of Pittsburgh’s Mt. Washington. From there we could overlook the city from well above the tops of the skyscrapers. It was a beautiful evening. We then walked two blocks to LeMont Restaurant where we continued to overlook the city until the evening hours brought out the city lights. Again, beautiful.

Wednesday was a half day of classes and then an optional tour of Penna Flame Heat Treating in Zelienople, Pennsylvania, less than one hour north of Pittsburgh.

Sponsors

A big “thank you” goes to the industry sponsors — many of whom returned from last year — who helped us underwrite the costs of the boot camp. Idemitsu was our sole Title Sponsor. Can-Eng Furnaces was our sole Social Sponsor helping with the expenses of some of our networking functions and the putt-putt contest. Our two lunch sponsors were Cleveland Electric Labs (who have sent at least two people to all four of the boot camps since 2022) and Newton Heat Treating. Other corporate sponsors included ECM USA Vacuum Furnaces, Gasbarre Thermal Processing Systems, Super Systems, Honeywell, Chiz Bros, and I Squared R who had the popular Triple-Dipped Malted Milk Ball sponsorship. All of these companies were super helpful in making Boot Camp a success.

You’re Invited

Next year, we encourage you or someone from your company to attend. To see what past recipients have said and for more information about the 2026 Boot Camp, please visit www.heatttreatbootcamp.com. See you there.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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Why They Buy from You

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter is from the October 2025 Ferrous & Nonferrous Heat Treatments/Mill Processing print edition.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


Karen Gantzer, associate publisher, and I recently visited a manufacturing plant with an extensive, in-house heat treat operation. We don’t often visit captive heat treat operations even though the vast majority of our audience are, in fact, captive heat treaters — manufacturers with their own in-house heat treat capabilities.

The conversation we had with the two heat treat specialists that hosted us was wide-ranging and enlightening. One of the topics was the rationale used for purchasing new thermal processing equipment. They have two mesh belt furnaces and a small number of integral quench furnaces. All the furnaces came from the same supplier.

We asked them straight up, “Why did you buy from this supplier and not from others?” The answer was instructive not only for furnace manufacturers, but for all suppliers in the industry.

What Didn’t Matter

While the three points listed below had some influence, these were not as important to the captive as many furnace manufacturers believe:

  • Price. In fact, they outright told us that they did not buy the least expensive equipment. When company purchasing agents get involved, the decision-making process is complicated, but with this mid-sized company, the two key decision makers — the two guys who spent time with us — assured us that price was not the main driver behind their decision.
  • Equipment and controls features. Features were not unimportant, but they were not the driving factor. Each company that bid for the job had slightly different solutions making it difficult to compare features. Our hosts told us that several of the designs would have worked. They chose one, but it was not because they preferred that design over the others.
  • Quality. What exactly does “quality” mean? If ever there was an overused marketing word, “quality” is it! Quality was not a determining factor in the purchase of the heat treating equipment. All of the equipment was “quality” equipment… whatever that means.

What Mattered

There were two key factors that swayed the decision for this captive heat treater:

1. Responsiveness was the #1 reason why this captive heat treater chose this furnace manufacturer. Responsiveness took several forms. First, during the bidding process, the manufacturer set itself apart by being prompt and creative with design changes. They obviously listened to what the captive heat treater was saying and responded in a timely fashion with alterations/solutions that demonstrated understanding. Second, the ability to reach the “top guy” at the furnace manufacturer day or night brought a level of comfort that heavily tilted the scales in their favor. Both guys indicated that they had the president’s cell number in their phones — not on speed dial, because that’s not necessary — but in their phones just in case. And they’ve used that number multiple times with good results. Finally, the furnace manufacturer continues to be responsive even after the equipment has been installed and commissioned. If there is something new or different the guys want to do, they call the furnace manufacturer, speak to a real person, they are heard, and they get a response in a timely fashion.

2. Location was the second most important reason. Here’s why. First, the buyers were happy to be stimulating the U.S. economy and, more specifically, the regional economy. Second, they felt that a geographically close furnace manufacturer would be more capable of providing speedy service and parts if and when those items became necessary. Third, proximity allowed the buyer to inexpensively visit the furnace builder for manufacturing progress updates. And finally, a domestic manufacturer eliminated tariff concerns.

Obviously, a furnace manufacturer can’t be geographically close to all their clients. However, alleviating concerns about parts and service, accommodating on-site progress visits throughout the furnace manufacturing process, and manufacturing as much as possible in the U.S. would all be steps in the right direction.

All this to say, it is not so much the hard inputs like engineering, manufacturing, and finance that persuade customers to make a purchase. Rather, it is the softer inputs — the human elements — that help furnace buyers become comfortable, giving you a leg up on your competition. Comfort is an emotion… and as we all know and agree, “Everyone always buys emotionally all the time.”

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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