Name: Jordan Gaiser
Company: I Squared R Element Co.
Position: Application Engineer
Supplier to the Industry
Years in Industry: 5

In just a few years in the heat treat industry, Jordan Gaiser has become the kind of application engineer that clients and fellow industry professionals specifically ask for by name. At I Squared R Element Co. (I²R), his combination of technical aptitude, communication skills, and practical problem-solving has made him a trusted expert in specifying electric heating elements for furnaces and ovens around the world.

A mechanical engineering graduate of the University at Buffalo, Jordan joined I²R directly out of college and quickly demonstrated an ability to absorb the complexities of electric heating technology. He has developed an in-depth understanding of heating element selection and application, allowing him to evaluate furnace requirements and recommend solutions that support reliable, successful heat treat operations.

That expertise is paired with an ability to communicate highly technical information clearly. Jordan works directly with clients to understand their applications, answer questions, troubleshoot problems, and ensure heating elements are properly specified for each project. His reputation has grown beyond I²R as well, earning the trust and respect of other technical professionals throughout the thermal processing industry.

Increasingly, Jordan has taken the lead in relationships with prominent companies around the world. His work has taken him throughout the U.S. and overseas to Japan and South Korea, where he has worked directly with clients to solve problems and engineer solutions. Regardless of the complexity of the project, he approaches the work with the same focus on getting the application right and ensuring clients have the information they need.

Jordan’s technical abilities have distinguished him even among experienced engineers. The industry veteran who trained Jordan considers him the strongest application engineer he has ever trained, citing his ability to grasp new concepts quickly, as well as his exceptional written and verbal communication skills.

While continuing to expand his responsibilities at I²R, Jordan is also pursuing an MBA with the company’s support. At 28, Jordan has already become an important link between heating element technology and the heat treat operations that depend on it. His ability to understand an application, engineer the appropriate solution, and build lasting relationships along the way demonstrates the value that knowledgeable application engineers bring to the heat treat industry.

Nominated by: Control Concepts, Inc. and I²R