Doug Glenn. Publisher’s Page

Don’t Despise the Day of Small Businesses

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter is from the December 2025 Annual Medical & Energy Heat Treat print edition.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


I believe the accurate saying is, “Don’t despise the day of small beginnings,” but I would like to modify it a bit and talk business.

The Origin of That Saying

First off, the origin of that saying is from a rather obscure Bible verse in the book of Zechariah 4, verse 10, which says, “For who has despised the day of small things? But these seven will be glad when they see the plumb line in the hand of Zerubbabel — these are the eyes of the LORD which range to and fro throughout the earth” (NASB 1995). This verse and another like it in Luke 16, verse 10, which says, “He who is faithful in a very little thing is faithful also in much; and he who is unrighteous in a very little thing is unrighteous also in much,” remind me of the importance of small beginnings.

Sharpening the Saw

In his famous book, 7 Habits of Highly Effective People, Stephen R. Covey lists “sharpening your saw” as one of the seven habits. To put it simply, this means taking regular time to rest from the day-to-day grind and make sure your systems, tools, and being are sharp and ready to perform.

To sharpen my publishing skills, I recently spent two days with a publishing industry colleague and consultant to talk about Heat Treat Today and how I, as the publisher, could be a better leader. It was a very refreshing and enjoyable time that will hopefully bear fruit in the future in the form of better content for our readers and better services for our advertisers.

Did you know…?

I learned a lot during those two days, but there were several statistics that my publisher friend mentioned which captured my attention. Did you know:

  • Roughly 90% of all businesses in the United States have fewer than 20 employees.
  • Roughly 75% of all businesses in the United States have fewer than 10 employees.

Talk about small things! I was quite surprised by these numbers. And if you go to the source (Small Business & Entrepreneurship Council 2025), you’ll see that these percentages jump even higher if you include non-employer businesses, meaning companies with only ONE person:

  • Only 9% of small businesses in the United States have revenues exceeding $1 million (Entrepreneurs HQ 2025).
  • Only about 2% of all the individuals that start a business, the founders, even make it to the point where their revenues exceed $10 million (Vetter 2019).

Start Small

If you’re one of those individuals who has entertained the idea of starting your own company but have not yet pulled the trigger, let me encourage you to get started. The publication you are reading was started in the evening hours during the fall/winter of 2015 and launched publicly in the beginning of June 2016. To say the least, it was a SMALL business. I remember being so excited when I brought the mail home and showed my wife that my good friends at Dry Coolers (and others) had sent me a $500 check for an ad that they had placed on our newly launched website. It was a thrill and very satisfying.

Get out there and start. Don’t despise the day of small beginnings. Start small and work hard.

References

Covey, Stephen R. 1989. The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. New York: Free Press.

Entrepreneurs HQ. 2025. “Small Business Statistics.” October 22, 2025. https://entrepreneurshq.com/smallbusiness-statistics/.

Lockman Foundation. 1995. New American Standard Bible: 1995 Update. La Habra, CA: The Lockman Foundation.

Small Business & Entrepreneurship Council. 2025. “Facts & Data on Small Business and Entrepreneurship.” https://www.sbecouncil.org/about-us/facts-and-data/.

Vetter, Moira. 2019. “3 Resolutions on the Way to $10 Million in Revenue.” Forbes, December 31. https://www.forbes.com/sites/moiravetter/2020/12/31/3-resolutions-on-the-way-to-10-million-in-revenue/.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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Heat Treat Boot Camp — Record Attendance

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter is from the November 2025 Annual Vacuum Heat Treating print edition.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


Heat Treat Boot Camp has become a popular gathering place for individuals who are either new to the North American heat treat/thermal processing market or who have been around a good while but would like to learn more. This year, on September 15–17 in Pittsburgh, Pennsylvania, the industry gathered over 60 learners at the 4th annual Heat Treat Boot Camp. By all practical measures, it was an extremely successful event.

Attendance

2025 Heat Treat Boot Camp attendees

The magic number, 63, was more than any previous year by 50% and double the number that we had last year. Of those 60-some, we had roughly:

  • 11 captive heat treaters (18%)
  • 7 commercial heat treaters (12%)
  • 1 investment company (<1%)
  • 44 suppliers (70%)

The number of years that these attendees had been in the industry varied from as little as several weeks or months to over 30 years. The mix was ideal, allowing the newbies to learn from the industry veterans and for industry veterans to be energized by the enthusiasm and energy of the newbies.

It was also good to have multiple companies sending people for the 2nd or 3rd year in a row. Obviously, they like what their employees are learning.

Speakers

As with the previous three events, Thomas Wingens of Wingens Consulting and I were the only two speakers. Between the two of us, we have well over 50 years of industry experience. Thomas covered the technical side of the conversations dealing with both the materials and processes of heat treat, while I covered the markets, products, and players. Thomas also discussed emerging technologies, and I concluded with a short session on resources to help keep current.

Activities

We kicked off the event on Monday evening, September 15, with a reception on the scenic outdoor patio of the Drury Plaza Hotel in downtown Pittsburgh. The hotel had purchased and renovated this historic building, the former location of the Pittsburgh Federal Reserve. In fact, all of the training sessions took place in The Main Vault. It was a “safe place.”

Tuesday was a full day in the classroom. It was grueling, but attendees were rewarded with a school bus ride to the historic Duquesne Incline where we were elevated to the top of Pittsburgh’s Mt. Washington. From there we could overlook the city from well above the tops of the skyscrapers. It was a beautiful evening. We then walked two blocks to LeMont Restaurant where we continued to overlook the city until the evening hours brought out the city lights. Again, beautiful.

Wednesday was a half day of classes and then an optional tour of Penna Flame Heat Treating in Zelienople, Pennsylvania, less than one hour north of Pittsburgh.

Sponsors

A big “thank you” goes to the industry sponsors — many of whom returned from last year — who helped us underwrite the costs of the boot camp. Idemitsu was our sole Title Sponsor. Can-Eng Furnaces was our sole Social Sponsor helping with the expenses of some of our networking functions and the putt-putt contest. Our two lunch sponsors were Cleveland Electric Labs (who have sent at least two people to all four of the boot camps since 2022) and Newton Heat Treating. Other corporate sponsors included ECM USA Vacuum Furnaces, Gasbarre Thermal Processing Systems, Super Systems, Honeywell, Chiz Bros, and I Squared R who had the popular Triple-Dipped Malted Milk Ball sponsorship. All of these companies were super helpful in making Boot Camp a success.

You’re Invited

Next year, we encourage you or someone from your company to attend. To see what past recipients have said and for more information about the 2026 Boot Camp, please visit www.heatttreatbootcamp.com. See you there.

Doug Glenn
Publisher
Heat Treat Today
For more information: Contact Doug at
doug@heattreattoday.com

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Tariffs, Supply Chains, & Heat Treating 

Heat Treat Today publishes twelve print magazines annually and included in each is a letter from the publisher, Doug Glenn. This letter is from the June 2025 Buyers Guide print edition.

Feel free to contact Doug at doug@heattreattoday.com if you have a question or comment. 


The Age of Tariffs 

In 2025, procuring nearly anything has become a bit more “interesting,” shall we say, with the complete and total shake up of the world’s economy with hasty and heavy tariffs imposed by the U.S. on the rest of the world. 

For posterity, let me record a few basic facts about what is happening. On April 2, 2025, newly re-elected U.S. President, Donald J. Trump, imposed what was described as “reciprocal tariffs” on nearly every country in the world. April 2 was chosen because President Trump did not want people to think that he was just kidding by imposing the tariffs on April 1, April Fools’ Day. All previous trade agreements were instantly and unilaterally eliminated. 

The tariffs were, in fact, not truly reciprocal as one might simply understand that word. Instead, each nation’s actual tariffs were combined with their trade deficit and currency manipulation and then divided in half to arrive at what President Trump called “U.S.A. Discounted Reciprocal Tariffs.” No country escaped. Everyone had at least a 10% tariff. China was hit with a 34% reciprocal tariff – their calculated tariff was 67%. India received a 26% reciprocal tariff – their calculated tariff was 52%. 

Roughly a week later, while the world was still reeling, all tariffs were reduced to 10% assuming the country did not retaliate. Only one country retaliated – China. China’s tariffs have ranged as high as 145% and as low as 30% as the two countries struggle to come to an agreement. It is safe to describe the relationship between the two countries as very tense. 

Understanding Tariffs 

Before exploring how these tariffs might impact the North America heat treating and thermal processing markets, let me first make two recommendations for anyone wanting to learn more about tariffs and good, sound economics. 

  1. The best book I’ve ever read about tariffs is an old classic book written by Frederic Bastiat entitled, Economic Sophisms. The book is spot on and simple and shows how tariffs are not generally helpful from an economic perspective. Bastiat was also the author of another great, short book called The Law. I recommend both. 
  2. Another excellent book that discusses tariffs is Henry Hazlitt’s Economics in One Lesson, especially chapter eleven, “Who’s ‘Protected’ by Tariffs.” 

Of course, economics aren’t the only reason a country imposes tariffs. Preserving industries critical to national defense is one such non-economic reason often cited for imposing tariffs. 

The Upside of Tariffs 

So, what are the potential impacts of tariffs on the North American thermal processing industry? Given that tariffs are, in essence, a tax, there are few true economic gains to be made. However, it is very possible that our commercial heat treater brothers and sisters may benefit significantly from tariffs, especially if more and more manufacturing returns to the U.S. This return of manufacturing would also potentially benefit many oven, furnace, and induction equipment manufacturers, as well as component suppliers. Any increase in manufacturing State-side will bode well for industry suppliers. 

The Downside of Tariffs 

The potential downsides are legion. The most notable? Instead of stimulating manufacturing in the U.S., it is possible that tariffs will start to significantly impact exports. If that happens, manufacturing will take it on the chin due to artificially restricted demand. Not only would this hurt many of the companies that read this publication and perform their own in-house thermal processing, but it will have the trickle-down effect of drying up demand for new furnaces, ovens, and components. 

Tariffs also could be a real boon for furnace and oven manufacturers located within the borders of the U.S. Assuming the tariffs persist (which is doubtful), companies building furnaces in the U.S. will have a significant competitive advantage. However, the opposite is true for furnace manufacturers who build internationally and ship their equipment into the U.S. Currently, there are a significant number of international furnace manufacturers doing business in the U.S. These companies are at risk. 

The Real Goal of Trump’s Tariffs 

If the real goal of Trump’s tariffs is to lower all tariffs everywhere, this whole tariff chapter should end well, ultimately. If, however, President Trump really does “loooove tariffs” as he has claimed, the new Golden Age will not be as golden as it might have been. 

Doug Glenn
Publisher
Heat Treat Today

For more information: Contact Doug at doug@heattreattoday.com



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Letter from the Publisher: Who Is Kathy Pisano?

Heat Treat Today publishes eight print magazines a year and included in each is a letter from the publisher, Doug Glenn. This letter first appeared in Heat Treat Today's August 2022 Automotive print edition.


Doug Glenn
Publisher and Founder
Heat Treat Today

Many of us have worked in organizations where someone behind the scenes is an outstanding worker, never seeks the limelight, is always willing to help, is always cheerful, and is just simply a nice person. In my 30-some year work history, that person is Kathy Pisano.

Contact us with your Reader Feedback!

If you were fortunate enough to do business with Heat Treat Today's competitor, Industrial Heating, anytime between 1989 through the first quarter of 2022, you likely had the great privilege of dealing with Kathy. If so, you know what a pleasure she was to work with — the epitome of politeness and helpfulness. My favorite saying about Kathy is, “Look in the dictionary under ‘customer service excellence’ and you’ll see Kathy’s picture.” To this day, I hold Kathy Pisano as the gold standard of customer service, thoughtful salesmanship, and being a genuinely nice person.

Just recently, I learned that Kathy left Industrial Heating after over 35 years of dedicated and excellent service to both BNP Media, the company that owns Industrial Heating, and the heat treating industry. She left without fanfare, which may be the way she would have liked it, but far be it for me to allow Kathy to leave this industry without just a small amount of recognition — not nearly what she deserves, but at least a little bit!

Kathy Pisano: end of front row on right with the "Industrial Heating" team circa 2010-2014

Kathy and I worked together for 20 years, from 1994 until just shy of 2014 when I left BNP Media. Kathy was already working at Industrial Heating when I was hired to be their associate publisher in January of 1994. I was new to the publishing industry and Kathy, along with several others from the Industrial Heating team at that time, were exceptionally kind and patient. They helped me to learn the ropes. I vividly remember making some significant mistakes (one of them having to do with the printing of an industry map which turned out terribly), yet still I was embraced as part of the team by the likes of Kathy.

Before 1994, Kathy was hired to be the personal secretary to Chuck McClelland, the owner of Industrial Heating. In 1988 or 1989, Mr. McClelland sold Industrial Heating to Jim Henderson, the owner of Business News Publishing Company (now BNP Media). Dave Lurie, Jim Henderson’s right-hand person, quickly noticed Kathy’s potential for sales and moved her into an inside sales position.

That was a life-changing and fortunate move. Kathy found her niche and she continued in that same position until just months ago.

Kathy Pisano

Kathy grew up on Mt. Washington in Pittsburgh, Pennsylvania, and had the work ethic of a Pittsburgh steelworker: tough as nails, always diligent, always pushing forward even in the face of adversity. She is a glass-half-full type of person. The late Kelvin Spain from Radyne used to say something with which Kathy would agree — “If times are tough, we just have to work a little harder to get the business.” There was no moaning or complaining about tough times — only forward-looking hopefulness.

As with so many behind-the-scenes workers, Kathy’s impact on the heat treat industry can’t be measured. She has helped a huge number of companies promote themselves to the readers of Industrial Heating. Her kindness and helpfulness made countless lives more enjoyable and easier. And she had a wonderful time doing it.

For all of you who have known a Kathy in your lifetime, you know how important and undervalued Kathys are. I want you all to know that Kathy Pisano, although perhaps not a name you know, is one of those people. She’s made the North American heat treat market a better place and has enriched the lives of all the people with whom she’s communicated — especially mine.

Thank you, Kathy! Not only are we going to miss the fudge you brought to trade shows, but we’re also going to miss YOU! Here’s to many, many more “diamond days.”


Find heat treating products and services when you search on Heat Treat Buyers Guide.com


 

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